Services
Outbound Telemarketing (OTM)

Outbound Telemarketing (OTM) continues to provide one of the most efficient and effective means of reaching customers in multiple business verticals. Outbound telemarketing has been a core competency since InterMedi@'s formation. Management and production of our client's outbound sales and service programs are performed in all InterMedi@ customer contact centers. InterMedi@ has developed a high degree of proficiency in customer acquisition and retention programs, cross-sales, lead generation, database building, and customer service. The large majority of our experiences have been cross marketing consumer products and services to customers and/or endorsed groups.

Outbound contact handling applications include:

  1. Sales and Sales Support (Bilingual/ Multilingual)
  2. Enrollment / Application Processing
  3. Customer Acquisition, Retention, Activation
  4. Win Back
  5. Up-Sell and Cross-Sell
  6. Lead Generation