InterMedi@ offers integrated or stand-alone solutions to optimize customer interactions across all channels, including the telephone, Internet, mail, and fax. Management of our client's inbound sales and customer care programs is accomplished in blended InterMedi@ customer contact centers. Inbound call InterMedi@ offers both "dedicated" and "shared" call handling environments. We specialize in customer care programs that require significant customer education, sales and service skills, in-depth product knowledge, and an enhancing of the customer relationship.

Inbound contact handling applications include:

1. Sales and Sales Support (Bilingual, Multilingual)
2. Customer/Member Care and Service (Bilingual, Multilingual)
3. Customer Acquisition, Retention, Activation
4. Customer Satisfaction Surveys