Services
Account Management (TAM)

InterMedi@ Marketing Solutions "Telephone Account Management" (TAM) service is comprised of agents, expert in telephony account management for medium to large business customers. InterMedi@'s "Telephone Account Management Agents" (TAMs) are assigned a dedicated set of Business Accounts. The TAM agent becomes a relationship expert for the accounts assigned to him/her. Steady, ongoing contacts and dialogue between InterMedi@'s experienced TAM agent and the customer(s) assigned to the TAM allow ongoing sales renewals, introductory dialogue of new "client" product and service offerings, customer care capability.

Benefits of using InterMedi@ Marketing Solutions Telephone Account Management (TAM) include:

  1. Reduction of Account Executive
  2. Economical Customer Relationship Management
  3. Connection of Teleservice function to other marketing tactics in a centralized location

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